FREQUENTLY ASKED QUESTION
These FAQs are designed to provide a better understanding with onlinecapper.com and it's registered tipsters.



  • QWhat is OnlineCapper
    Answer by Toby Rowe / COO & Co-Founder of OnlineCapper

    OnlineCapper.com is sports tipping market place with a new idea for start-up betting and converting the sports activities that is established in the year, 2015. As an information trading platform, it turns as both a marketplace, facilitating the transaction, and an auditor, keeping track of every bet suggested by a tipster.

    Question submitted by on 19 09 16
  • QCan i have the details of representative in OnlineCapper Corporation
    Answer by Toby Rowe / COO & Co-Founder of OnlineCapper

    Bet Fame Corporation

    Toby Rowe / COO & Co-Founder of OnlineCapper
    toby@betfame.com

    Max Cartwright / Chief Technology Officer
    max_cartwright@betfame.com

    Abbie Savage / Chief Financial Officer
    abbie_savage@betfame.com

    Ali Schmella / Customer Support Manager
    support@betfame.com

    Nicole Vaughan / Transaction Processing Executive
    nicole_vaughan@betfame.com

    Arienne Poulin / Tipsters Manager
    arienne_poulin@betfame.com

    Question submitted by on 19 09 16
  • QWhen is OnlineCapper established
    Answer by Toby Rowe / COO & Co-Founder of OnlineCapper

    OnlineCapper Corporation is established since year 2012 and the plan to develop the world first online sports tipping market place began since then, May 2012. Due to the funding issue we have to take halt of the project early 2013 and development resume in September 2014 and finally we able to launch OnlineCapper in the market in year 2015.

     

    Question submitted by Ali Schmella (Customer Support Manager) on 19 09 16
  • QHow do I become a member
    Answer by OnlineCapper.com

    Member registration is a simple and straightforward procedure. To begin, click here to sign up.

    Question submitted by on 19 09 16
  • QHow do I activate my membership account
    Answer by OnlineCapper.com

    Every registration requires an email validation process automatically sent to you via the email address in your application form.

    If you do not activate your account, your account will be blocked and you will not be able to login. If you require assistance please contact us

    To activate you account, you must check your e-mail account that will contain a 6 digits unique code.

    The activation email may fall into your Junk or Spam folder. 

    Question submitted by on 19 09 16
  • QWhat should I do if I forgot my password
    Answer by OnlineCapper.com

    Please use our password retrieval form to have your password sent to your registered e-mail address.

    Question submitted by Ali Schmella (Customer Support Manager) on 19 09 16
  • QWhen I try to register, your system tells me that my email address is already taken
    Answer by OnlineCapper.com

    You may have registered at OnlineCapper in the past but forgotten your password. Please use our password retrieval form to have your password sent to your registered e-mail address.

    Question submitted by Ali Schmella (Customer Support Manager) on 19 09 16
  • QWhat services do OnlineCapper provide
    Answer by Toby Rowe / COO & Co-Founder of OnlineCapper

    Our nature of business is to provide services of match previews, live score, past results, match fixtures, tipster’s comparison, head-to-head analysis and predictions.

    We provide Sports information only, and do not condone any illegal gambling of any nature. Further, we do not encourage, support or condone any prohibited, illegal or restricted gambling in any shape, form or manner.

    BETFAME WEBSITE IS FOR ENTERTAINMENT AND INFORMATIVE PURPOSES ONLY. WE DO NOT ACCEPT ANY WAGERING, BETTING, GAMING OR GAMBLING IN ANY FORM OR MANNER.

    Question submitted by Ali Schmella (Customer Support Manager) on 05 09 16
  • QWhat types of soccer predictions are given by OnlineCapper
    Answer by Toby Rowe / COO & Co-Founder of OnlineCapper

    OnlineCapper tipsters tips are based on pre-match either full time or halftime Fixed Odd, Total Goals, Asian Handicap and Correct Score.

    Question submitted by Ali Schmella (Customer Support Manager) on 05 09 16
  • QHow do I buy in OnlineCapper
    Answer by OnlineCapper.com

    1. Search today tips then add it to cart or search and view tipster profile and add the tip to cart submitted by the tipster
    2. Click the check out button
    3. Choose either pay with PayPal, Moneybooker or credits (Direct payment with PayPal or Moneybooker will have an extra $2 handling fees / to pay with credits you need to purchase the credits)
    4. Sign up or login if you have an existing account
    5. See your purchased picks information after login

    Question submitted by on 01 08 16
  • QHow do I receive the purchased tips
    Answer by OnlineCapper.com

    Our SMS aleart is still in progress of development, currently you will receive an email confirmation of the purchased tip. For security reasons, the email does not contain the tip. You must login to the portal to view it, and the purchased tip will be available in the member dashboard after login.

    Question submitted by on 01 08 16
  • QWhat are the payment methods available
    Answer by OnlineCapper.com

    Credit Cards / Debit Cards coming soon
    Moneybookers Skrill
    PayPal

    Question submitted by Nicole Vaughan (Transaction Processing Executive) on 09 03 15
  • QIs it safe to purchase online
    Answer by OnlineCapper.com

    Skrill does not reveal your financial information to sellers. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

    Question submitted by Nicole Vaughan (Transaction Processing Executive) on 09 03 15
  • QIs there a trial period before I start paying for the service
    Answer by OnlineCapper.com

    There really isn't a reliable way to screen a potential customer from an abuser, outside of having received a payment. A user who is intend to abuse the system can register multiple free trial accounts, getting the tips all the time without paying.

    However we have a Free Tips section that able to let our Junior Tipsters submit their tips and available to be view for free. No sign up needed.

    Question submitted by on 09 03 15
  • QDo you offer any guarantee
    Answer by OnlineCapper.com

    Yes, we are proud to say that our guarantee system is the best in the market. When you purchased a tip and it lose you will have the credits 100% refund to your account.

    Question submitted by Nicole Vaughan (Transaction Processing Executive) on 09 03 15
  • QRefund Policy
    Answer by OnlineCapper.com

    As clearly stated on the purchase page when you made your purchase, we regret that we cannot refund of any tips or credits purchases, nor can they be transferred.

    Question submitted by Nicole Vaughan (Transaction Processing Executive) on 09 03 15
  • QHow long should I expect my account to be updated after payment
    Answer by OnlineCapper.com

    The purchased tips or credits will be available immediately in member dashboard upon successful payment via PayPal or Moneybookers Skrill.

    Question submitted by Nicole Vaughan (Transaction Processing Executive) on 09 03 15
  • QCan I share the tips with others
    Answer by OnlineCapper.com

    We do not permit the sharing of tips.

    We would like to emphasize that tip security is very important. When a customer receives tips, the information can be used only for their purposes. There are a number of reasons for this including excessively dropping odds, undue suspicions from oversight organizations and bookies etc.

    We may suspend or terminate customer's account if we suspect them of releasing our information to unauthorized users.

    Question submitted by Nicole Vaughan (Transaction Processing Executive) on 09 03 15
  • QHow do I identify fraud and scam soccer websites
    Answer by OnlineCapper.com

    You should avoid websites with the following characteristics.

    1. Their website is badly design and messy layout.
    2. The website are running from a free webhosting provider such as geocities or Yahoo!
    3. They provide 100% sure win tips. In this world nothing is guaranteed. Even a fixed match can go wrong.
    4. They sell soccer tips only and do not provide other football content.
    5. Their contact e-mail address is a free e-mail provider. (E.g. hotmail, yahoo.)
    6. They only offer monthly subscription plans which costs a few hundred dollars a month.

    Question submitted by Ali Schmella (Customer Support Manager) on 01 03 15
  • QIs there any posibility for tipster to cheat on their performance records
    Answer by OnlineCapper.com

    The possibility is 0%. OnlineCapper platform was developed and customize to the highest level of securities. All submitted information couldn’t be edited or revealed. It protects both parties. During the verification after the match, If found the tips are different from the results published, the tipster will be terminated immediately and removed from our network.

    Question submitted by Ali Schmella (Customer Support Manager) on 01 03 15
  • QShould I use more than one tipster
    Answer by OnlineCapper.com

    Of course you can. There is no limit to how many services you can be a part of. It's a great idea to join to multiple services so you can benefit from multiple tips and increase your profits further. And the best reason to using multiple tipsters is that in this business everyone goes through highs and lows. All tipsters get hot and all tipsters get cold. But by utilizing everyone in the group you can jump from one guy to the next so that you are always betting with a streak winning tips.

    Question submitted by Ali Schmella (Customer Support Manager) on 01 03 15
  • QWhy should I use a tipster instead of betting myself
    Answer by OnlineCapper.com

    This is probably the question I get asked the most by people who are thinking about investing: why should I use a tipster. The answer is simple - because all tipsters is professionals. Gambling should be approached as an investment. If you were going to invest your money in the stock market would you try to go at it yourself or would you employ a broker that has experience, connections, a track record of success, and an in-depth knowledge of the industry? Gambling is what most tipsters do. While you are spending time at your job, with your family, or doing what ever it is that you do, tipster are hard at work doing research and planning for the next opportunity.

    Question submitted by Ali Schmella (Customer Support Manager) on 01 03 15
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